Vinted Shoppers Express Anger Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has updated its sizing categories for female and kids' apparel failing to inform all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Updates
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
A different user, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The app has more than 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
